The leading Best VoIP Software In India is Zoho Cliq. Zoho Cliq gives a complete suite of communication equipment, consisting of voice calling, video conferencing, and on the spot messaging, all included seamlessly with its wider suite of commercial enterprise applications. It affords reliable VoIP calling services with capabilities including name forwarding, voicemail, and speak to recording, making it a flexible answer for businesses of all sizes.
Additionally, Zoho Cliq offers cellular and computing device programs, making sure accessibility throughout devices and facilitating remote paintings. With its user-friendly interface and robust capabilities, Zoho Cliq stands proud as one of the nice VoIP solutions to be had within the Indian market.
What is VoIP Software?
Voice over Internet Protocol (VoIP) software program is a technology that allows customers to make voice calls over the internet in preference to traditional smartphone traces. It converts analog audio alerts into virtual facts packets and transmits them over the internet, allowing customers to talk in actual-time. VoIP software typically gives various functions together with voice calling, video calling, immediate messaging, and conferencing, frequently at a lower cost in comparison to traditional telephone offerings.
It’s broadly utilized by agencies for inner conversation, customer support, and collaboration, in addition to by way of people for private calls. VoIP software is out there on numerous devices, along with computers, smartphones, and tablets, making it a bendy and handy communique answer in latest virtual age.
Key Selection Of Best VoIP Software In India
When selecting the excellent VoIP software in India, several key factors have to be taken into consideration to make sure the selected solution meets your commercial enterprise or private communication needs correctly:
Reliability and Call Quality: Choose a VoIP software acknowledged for its reliability and consistent call first-rate. Look for vendors with strong infrastructure and redundancy measures to limit downtime and make contact with drops.
Features and Functionality: Assess the functions offered with the aid of the VoIP software, inclusive of voice calling, video conferencing, call forwarding, voicemail, call recording, and integration with other tools inclusive of CRM structures or e mail clients.
Cost-effectiveness: Evaluate the pricing plans and consider factors like monthly subscription expenses, call charges (especially for international calls), and any additional fees for top class features. Look for obvious pricing fashions without hidden prices.
Scalability: Ensure that the VoIP software can scale with your commercial enterprise boom. It have to accommodate the increasing range of customers and offer flexible pricing alternatives to align along with your evolving needs.
Ease of Use and Setup: Choose a consumer-pleasant VoIP solution with an intuitive interface that calls for minimum education for users. The setup process should be sincere, and the company must provide ok support resources or customer service for assistance.
Security and Compliance: Prioritize VoIP software that prioritizes security features to guard your communication data from unauthorized get admission to or breaches. Look for encryption protocols, compliance with industry standards (along with GDPR), and capabilities like two-element authentication.
Integration Capabilities: Consider whether the VoIP software program integrates seamlessly along with your current workflow and different critical gear like CRM systems, helpdesk software program, or task control platforms. Integration enhances productiveness and streamlines communique tactics.
Mobile Accessibility: Ensure that the VoIP software program gives cell applications well suited with famous operating structures like iOS and Android. Mobile accessibility lets in customers to live connected on the cross, facilitating far off paintings and versatility.
Customer Support: Evaluate the satisfactory and responsiveness of the company’s customer service services. Look for options like 24/7 help, on line documentation, video tutorials, and a devoted account manager for help while needed.
User Reviews and Reputation: Research person evaluations and testimonials to gauge the reviews of current clients with the VoIP software. Consider elements like patron pride, reliability, and ordinary overall performance to make an informed choice.
By carefully thinking about these key selection factors, you can become aware of the nice VoIP software in India that aligns with your verbal exchange necessities and gives most reliable value on your investment.
Here Is List of Best VoIP Software In India
- Nextiva
- Poly
- Vonage
- DialerHQ
- CallHippo
- Exotel
- Unified Voice Communications
- RingCentral
- Grasshopper
- Ooma
10 Best VoIP Software In India
1. Nextiva
Nextiva is the first-rate India VoIP and has a solid recognition worldwide due to its top class service. It is simple, versatile, and reliable, with 99.999% uptime.
Using the NextivaONE app, you can access top class functions like conferencing, name routing, and screen sharing. Moreover, you could send instantaneous messages, record calls, listen to voicemails, and get voicemail transcripts directly at the cellular app.
Perfect for small agencies, Nextiva’s cloud-based totally VoIP platform is scalable without skimping on nice or security. It’s additionally low priced, as you get various plans specially tailored to in shape one of a kind budgets. But, for larger businesses or teams, RingCentral may be a higher healthy, while CallHippo is extra low cost.
Nextiva’s customisable pricing options in addition enhance its attractiveness, as you may curate your plans depending on the nature and size of your commercial enterprise. Here, plans are to be had according to quantity of customers, every with wonderful features and price.
For instance, you could use the Essential plan for a few users, which include small corporations or home users. But, a larger employer with more personnel can be higher off with both the Professional or Enterprise plans, which include capabilities like unlimited conferencing and speak to recording. This manner, you may effortlessly preserve your group connected, regardless of their number.
2. Poly
Poly offers a VoIP solution designed specifically for businesses and home offices, providing a user-friendly platform with streamlined setup and usage. With Poly, users can easily deploy the solution without the need for extensive training, thanks to its flat learning curve. This accessibility ensures that users can begin utilizing the platform immediately without any delays.
Moreover, Poly provides a comprehensive suite of products, software, and accessories that integrate seamlessly with all known SIP-based IP phone systems, enhancing compatibility and flexibility for users. Whether it’s for small businesses or home offices, Poly’s VoIP solution offers simplicity, reliability, and efficiency in communication workflows.
3. Vonage
Vonage’s range of functions and add-ons lets you customise your VoIP telephone service to serve your wishes in particular, making it one of the maximum bendy VoIP offerings. With a flexible platform, you could tweak and customise features to fit your enterprise.
Its iPhone and Android VoIP smartphone gadget apps show this benefit, too, letting you use all to be had capabilities at the pass.
Vonage provides simple cloud VoIP capabilities like name routing, forwarding, tracking, conferencing, and text messaging. Also, you could integrate this provider with different productiveness gear and switch seamlessly between your laptop and mobile apps. However, in case you want a easier, more truthful platform, Exotel is a extra appropriate alternative.
Under its Business Communication bundle, Vonage offers three complete plans – Mobile, Premium, and Advanced. The Mobile plan is ideal for any newbie, and it’s far whole with computer and cell apps, voicemail, and limitless domestic calling.
In comparison, the Premium or Advanced plans are better alternatives if you have a bigger group and need features like analytics, single sign-on, and limitless video conferencing. A enormous gain of the Advanced plan is visual voicemail, which allows you to make voicemail transcriptions. Note that these plans also are customizable, because the pricing changes depending at the quantity of humans you input.
4. DialerHQ
DialerHQ’s is one among India’s top VoIP provider providers and one among its most awesome features is its worldwide coverage, with over one thousand region codes and conversation infrastructure in several locations worldwide.
Also, smart call routing throughout one hundred thirty international locations makes this software program one of the pleasant VoIP apps for international calling.
Additionally, it’s miles consumer-pleasant and easy to apply, providing widespread VoIP functions like recording cellphone calls and tracking, conferencing, voicemail, and multi-channel communication.
It offers a 10-day loose trial duration, after which you’ll need to request a demo for in addition use. This structure can be tough for folks who opt for prematurely pricing, so keep in mind CallHippo or Nextiva for undeniable pricing models.
DialerHQ has pricing plans designed for unique forms of businesses. With functions like energy and predictive dialling, the Call Center Solution better fits name centres requiring VoIP solutions for bulk calling.
Meanwhile, the Office Phone System is ideal for smaller corporations with out massive name volumes, ideally suited for customer support and greater personalised interaction. Request a demo to sign on and revel in a free trial to determine what suits your commercial enterprise.
5. CallHippo
CallHippo promises first rate services at the same time as ultimate low-cost and free of hidden costs. Its Basic plan, which gives you get entry to to voice, SMS, MMS, and voicemail offerings, is completely loose and reachable to an unlimited range of customers.
The platform’s exceptional CRM and automation capabilities allow you to obtain calls without difficulty, collaborate, and reveal your team anyplace you’re. For greater features, join up for his or her better plans with a 10-day loose trial length.
Unfortunately, its cell app isn’t always as reliable, but services like Nextiva or Vonage have stellar cellular versions. CallHippo’s Office VoIP Phone System offers 4 plans – Basic, Starter, Professional, and Ultimate. As we’ve seen above, its Basic plan is extremely loose, presenting your ordinary VoIP requirements like SMS/MMS, voicemail, and worldwide connect. However, be aware that you may need to pay for numbers.
Each of the better plans guarantees even higher capabilities. With the Starter plan, you get a unfastened fashionable number, analytics, and us of a blocking. The Professional plan presents multilingual IVR, custom greetings, and phone recording. Also, the Ultimate plan offers unlimited calling minutes to forty eight international locations, 24/7 support, and superior integrations.
6. Exotel
Exotel’s cloud-based totally VoIP provider platform presents extraordinary name-recording features without compromising security and privacy. Its VoIP functions, like digital cellphone numbers, name routing, and SMS services, help you improve your conversation approaches and engagement.
Signing up wins you a 7-day free trial duration and 500 free credits with which you could make calls and ship SMS or WhatsApp messages. Sadly, Exotel has few integrations, so if that is your precedence, Vonage or RingCentral are great alternatives.
Exotel’s three plans—Dabbler, Believer, and Influencer—all percentage capabilities but have unique capacities. In other words, every plan comes with a live dashboard, call recording, analytics, and multilevel IVR. But, in which the Dabbler gives a 5-month validity duration, the Believer and Influencer plans provide you with eleven months.
Moreover, the quantity of credits and marketers differs with every plan, as proven above. You can also build your custom consumer-primarily based or toll-free numbers plan by way of contacting its income team.
7. Unified Voice Communications
Unified Voice Communications is one of the pinnacle VoIP carrier providers in India, boasting over 20 years of revel in and infinite high-quality critiques. As a tier one company, it promises ninety nine.Ninety five% service stage settlement (SLA), awesome centers, and technical 24/7 guide.
It has an exceptional range of VoIP services merchandise tailored for businesses, inclusive of call forwarding and recording, SMS, and toll-free numbers. Moreover, it offers digital receptionist help, assisting customers maximize its VoIP carrier. Additionally, its cellular app consists of automobile-call attending capabilities available for iOS and Android.
With this app, you may quick receive calls for your desktop, landline, and cellular at the same time without incurring extra expenses.
Although you can integrate fundamental advertising structures like Salesforce and Zoho, this provider has fewer integrations than RingCentral or Vonage. Still, you get vital software functions like conferencing and analytics, no longer to mention first-class VoIP phones and devices from leading manufacturers like Grandstream.
Unified Voice Communications’ plans consist of the North America, Global 40, and Global 60 plans. Each plan gives comparable features, which includes call ready, forwarding, recording, 3-way conferencing, and voicemail.
However, where the first plan strictly calls North American international locations, the ultimate two encompass nations on other continents. Contact the income group to join any plans or a loose trial.
8. RingCentral
The subsequent on our list is RingCentral. RingCentral is a VoIP communique platform that works through the cloud, hence doing away with the want to set up on-premise PBX hardware. Like FreJun, you may name everybody via any tool, be it your pc, cellular telephone, or pc.
All you want to do is log into your RingCentral account, and you could get commenced right away. It comes with some interesting features like caller ID, video conferencing, SMS, and fax. This makes it a great platform to fulfill all your communique needs. You do now not need to enroll in a couple of structures and empty your coffers.
9. Grasshopper
Grasshopper is a digital cellphone system that works on WiFi and VoIP. The most noteworthy characteristic of this platform is its voicemail transcription. It additionally offers different ordinary functions like call forwarding, call transfers, commercial enterprise phone numbers, digital fax, and reporting. According to their internet site, you could get began in just 3 easy steps.
First, you want to pick a toll-unfastened or neighborhood range and select a suitable plan. Second, you need to down load their app for your computer, cell, or both. In the app, you need to exchange at the WiFi calling feature, and you are prepared.
10. Ooma
Ooma stands out as a main VoIP provider catering to both residential and small enterprise clients, supplying a complete suite of verbal exchange answers. With its computing device and cell apps, customers can seamlessly hook up with clients or colleagues from any device, making sure flexibility and mobility of their communication wishes. Available on both Google Play and the Apple Store, Ooma’s app allows customers to live linked on the cross. Among its array of functions,
Ooma gives famous functionalities like voicemail, name forwarding, name blocking, and virtual receptionist, all designed to decorate consumer experience and streamline conversation tactics. These capabilities are liked via Ooma’s customers for his or her effectiveness in dealing with calls and enhancing overall productiveness. With its user-pleasant interface, dependable service, and versatile functions, Ooma continues to be a trusted choice for people and businesses seeking top-tier VoIP answers.
Who are VoIP Service Providers?
VoIP (Voice over Internet Protocol) carrier carriers are groups or corporations that provide VoIP services to organizations and people. These carriers normally provide various verbal exchange answers that allow customers to make voice calls, video calls, and send messages over the net as opposed to conventional telephone networks. VoIP service vendors may additionally provide quite a number features and programs tailor-made to one of a kind desires, including:
Business VoIP: Targeted closer to agencies of all sizes, presenting capabilities like auto-attendants, name forwarding, digital telephone numbers, convention calling, and integration with business software which include CRM systems.
Residential VoIP: Geared in the direction of people and households, providing value-effective alternatives to traditional landline phone services with capabilities like unlimited calling plans, voicemail, caller ID, and get in touch with blockading.
Mobile VoIP: Mobile-centric answers that permit customers to make calls and send messages using their smartphones or tablets, often via devoted cell apps. These offerings may also consist of worldwide calling plans, Wi-Fi calling, and seamless integration with cellular gadgets.
International VoIP: Specialized offerings targeted on international calling, supplying competitive rates for calls to foreign places destinations and functions like digital international numbers, which allow companies to establish a nearby presence in different countries.
Unified Communications as a Service (UCaaS): Comprehensive communication systems that integrate VoIP with other collaboration tools along with video conferencing, instantaneous messaging, report sharing, and presence signs, offering a unified revel in throughout multiple channels.
How We Test Indian VoIP Software
VoIP (Voice over Internet Protocol) carrier carriers are groups or corporations that provide VoIP services to organizations and people. These carriers normally provide various verbal exchange answers that allow customers to make voice calls, video calls, and send messages over the net as opposed to conventional telephone networks. VoIP service vendors may additionally provide quite a number features and programs tailor-made to one of a kind desires, including:
Business VoIP: Targeted closer to agencies of all sizes, presenting capabilities like auto-attendants, name forwarding, digital telephone numbers, convention calling, and integration with business software which include CRM systems.
Residential VoIP: Geared in the direction of people and households, providing value-effective alternatives to traditional landline phone services with capabilities like unlimited calling plans, voicemail, caller ID, and get in touch with blockading.
Mobile VoIP: Mobile-centric answers that permit customers to make calls and send messages using their smartphones or tablets, often via devoted cell apps. These offerings may also consist of worldwide calling plans, Wi-Fi calling, and seamless integration with cellular gadgets.
International VoIP: Specialized offerings targeted on international calling, supplying competitive rates for calls to foreign places destinations and functions like digital international numbers, which allow companies to establish a nearby presence in different countries.
Unified Communications as a Service (UCaaS): Comprehensive communication systems that integrate VoIP with other collaboration tools along with video conferencing, instantaneous messaging, report sharing, and presence signs, offering a unified revel in throughout multiple channels.
Conclusion: Best VoIP Software In India
In end, selecting the first-rate VoIP software in India involves cautious attention of various factors to ensure it meets the diverse communication needs of groups and individuals within the Indian market. From dependable name quality to sturdy safety features, scalability, and consumer-friendly interfaces, the precise VoIP software should offer a complete suite of functions tailored to the particular requirements of users in India.
Providers like Zoho Cliq, Nextiva, and RingCentral stand out for his or her reliability, versatility, and commitment to innovation, making them preferred picks for agencies seeking top-tier VoIP solutions. However, the excellent VoIP software ultimately depends on individual preferences, price range constraints, and unique use instances.
By evaluating factors such as capability, performance, protection, scalability, and customer service, companies and people can make knowledgeable decisions and choose the VoIP software that exceptional aligns with their verbal exchange needs in India.
Best VoIP Software In India FAQ
What is VoIP software, and how does it work?
VoIP (Voice over Internet Protocol) software allows users to make voice calls, video calls, and send messages over the internet instead of traditional telephone lines. It converts analog audio signals into digital data packets and transmits them over the internet, enabling real-time communication.
What are the key features to look for in VoIP software?
Key features to consider include voice calling, video conferencing, messaging, call recording, call forwarding, voicemail, scalability, security measures, integration capabilities, and mobile accessibility.
Which VoIP software is best for small businesses in India?
VoIP software like Nextiva, RingCentral, and Zoho Cliq are popular choices for small businesses in India due to their reliability, scalability, feature-rich offerings, and affordability.
How does VoIP software help businesses in India?
VoIP software enhances communication and collaboration within businesses by providing cost-effective solutions for voice calling, video conferencing, messaging, and other communication needs. It improves productivity, facilitates remote work, and enables seamless communication with customers and colleagues.
Are there any security concerns with VoIP software?
While VoIP software offers numerous benefits, security concerns such as unauthorized access, eavesdropping, and data breaches are potential risks. It’s essential to choose VoIP software with robust security measures such as encryption protocols, authentication mechanisms, and compliance with data protection regulations.