Transcoin.me guarantees to its User the right for refund, in case if such User is not satisfied with the quality of the provided Services. Furthermore, Transcoin.me declares that its User has the right to change his/her mind in case if the User’s Account was already funded and to request his/her Funds to be returned.
This Refund Policy concerns exclusively Transaction fees and Users’ Funds Transcoin.me undertakes to make its best effort to assist the Users in case of any disputes related to purchased crypto-currencies Refunds and Returns in excess of the original amount is prohibited.
Exchange your fiat money to cryptocurrency very fast with low Fee
You can easly buy BTC, BCH, ETH, XRP, LTC by using your bank card with your mobile and desktop PC
done Fast Registration
done Low Fee
done Simple KYC
done 24/7 Online Support
Yes, as long as it has the Visa or MasterCard logo on it, and it allows international payments.
Use a strong password containing a mix of letters, numbers and symbols. Turn on 2-step verification to further protect your account.
For certain payment methods we require our clients to go through the KYC (know your customer) process. The verification process is straightforward. You simply need to upload your Government ID (Passport, ID Card or Driving License) and proof of address(Utillity bill, Gas bill, bank statments etc.
Usually about 5-30 minutes with a Credit/Debit Card; however, it depends on the specific payment method. For example, a bank transfer takes 1-5 business days.
The verification process is straightforward. You simply need to upload your Government ID (Passport, ID Card or Driving License) in good quality to ensure that our automated system can process and approve it within 5 minutes.
Transactions involving Crypto Currency (i.e. BitCoin, Litecoin)
Refunds are not possible for all transactions where customer is purchasing Crypto Currency. However, in case customer changed his mind and would like to return purchased Crypto Currency Transcoin.me would be able to buy it back based on current market rate minus the service fee for the transaction. In other words, customer can exchange purchased Crypto Currency (i.e. BitCoin) for any existing Digital Currency (i.e. PayPal) or Payment Method (i.e. Credit Card payment or Bank Transfer). The reason for such policy is the fact that price of Crypto Currency changes constantly thus the value of purchased Crypto Currency on the moment of refund will be different.
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