10 Best CRM for Charities | Empowering Nusaker Nonprofits

In this Post, I will Talk About the Best CRM for Charities focusing on how nonprofit organizations can manage donor relations, fundraising, and outreach more effectively.

With the appropriate CRM, charities can optimize their impact, save time, and strengthen supporter relationships. Let’s take a closer look at the top CRM solutions suited for charities.

Key Points & Best CRM for Charities List

CRM Platform	Key Point
Salesforce CRM	Highly customizable, powerful for large nonprofits.
Zoho CRM	Affordable with robust automation and integration.
DonorPerfect	Tailored for nonprofits with strong donor management tools.
Pipedrive	Easy-to-use sales-focused CRM with visual pipeline.
Monday	Flexible work OS with CRM templates for project and donor tracking.
SugarCRM	AI-driven insights, good for complex data handling.
Insightly CRM	Built-in project management, ideal for midsize nonprofits.
Neon CRM	All-in-one nonprofit solution with events and fundraising tools.
LeadSquared	Focus on lead nurturing and automation, great for donor acquisition.
HubSpot CRM	Free core features, great UI, and scalable for growing nonprofits.

10 Best CRM for Charities

1.Salesforce CRM

Nonprofit organizations looking to optimize their workflows and maximize their impact will benefit from Salesforce CRM, especially with the additional features offered by the Nonprofit Success Pack (NPSP).

NPSP has features specifically designed for nonprofits like donor and donation management, volunteer management, and campaign tracking.

Its powerful analytics tools and customizable reports provide programs and fundraising activities with useful insights.

Moreover, it’s scalable, meaning it can fit organizations of different sizes, which is ideal for nonprofits that need versatile and powerful management tools.

CRM Platform	Key Features
Salesforce Nonprofit Cloud	Customizable donor management, automation, and analytics
Blackbaud Raiser’s Edge NXT	Advanced fundraising tools, donor engagement, and reporting
Bloomerang	Donor retention insights, email marketing, and fundraising analytics
DonorPerfect	Multi-channel fundraising, donor tracking, and event management
Neon CRM	Membership management, volunteer tracking, and donation processing
Kindful	Integrations with fundraising tools, donor insights, and automation
HubSpot CRM	Free CRM with marketing automation and donor communication tools
CiviCRM	Open-source CRM for nonprofits with customizable features
CharityEngine	All-in-one nonprofit CRM with donor management and payment processing
Little Green Light	Affordable donor management, reporting, and event tracking

2.Zoho CRM

Zoho CRM is a budget-friendly and customizable option ideal for nonprofits seeking to manage donor relations and fundraising activities. It includes tracking of donor contributions, volunteer management, and campaign analytics, helping charities manage their operations better.

Its ease of use and scalability makes the platform suitable for nonprofits regardless of organizational size, fostering development and shifting demands. Also, Zoho CRM is equipped with numerous integrations, allowing increased functionality and adaptability to particular organizational needs.

Feature	Details
Customization	Tailored modules for donor management and fundraising campaigns
Automation	Automates donor follow-ups, thank-you emails, and volunteer coordination
Fundraising Tools	Tracks donation history, manages campaigns, and analyzes giving patterns
Volunteer Management	Organizes volunteer sign-ups, schedules, and engagement tracking
Integration	Connects with payment gateways, email marketing tools, and social media
User-Friendly	Simple interface with drag-and-drop workflow automation
Scalability	Suitable for small and large charities, with flexible pricing

3.DonorPerfect

DonorPerfect is a CRM solution tailored toward a nonprofit’s needs which helps with fundraising and managing donors more effectively.

It provides unlimited records of prospects and donors, memeberships, volunteers, field customizations and more so charities can fully adapt the system to their operations.

The nonprofit can also measure effectiveness of campaigns and engagement of donors because of the robust reporting and analysis tools the platform offers.

Streamlined retention of donors and improvement of donation retention is done through online forms for donations as well as automated acknowledgments at DonorPerfect.

Frictionless use with growing funcionality ensures a seamless experience for all nonprofits no matter the size.

Feature	Details
Fundraising Tools	Tracks donations, pledges, and recurring gifts efficiently
Donor Management	Centralized database for donor profiles, engagement history, and giving trends
Automation	Streamlines donor communications, event reminders, and follow-ups
Reporting & Analytics	Customizable reports for campaign performance and donor insights
Integration	Connects with payment processors, email marketing tools, and accounting software
Event Management	Organizes fundraising events, ticketing, and volunteer coordination
Mobile Access	Cloud-based platform with mobile-friendly features for on-the-go management
Security & Compliance	Ensures data protection with secure access and compliance with nonprofit regulations

4.Pipedrive

​Pipedrive is a simple-to-use CRM tool that allows nonprofits to manage fundraising and donor relationships seamlessly. It provides a single repository for all the communication, interactions, donations, and volunteer activities for streamlined engagement.

Charities also benefit from Pipedrive’s automation functionalities and customizable funnels, which improve campaign and event management.

Moreover, the platform is easy to use and requires very little training, which is ideal for organizations of any size. Nonprofits can also customize and optimize their use of the system through Pipedrive’s many integrations with other software. ​

Feature	Details
Donor Management	Tracks donor interactions, contributions, and engagement history
Automation	Streamlines donor follow-ups, event reminders, and fundraising campaigns
Volunteer Coordination	Organizes volunteer sign-ups, schedules, and communication
Fundraising Tools	Helps manage donation tracking, pledges, and recurring gifts
Integration	Connects with payment gateways, email marketing tools, and accounting software
Event Management	Supports fundraising event planning, ticketing, and attendee tracking
Reporting & Analytics	Provides insights into donor trends, campaign performance, and financial health
User-Friendly Interface	Simple and intuitive design for easy navigation and customization

5.Monday

​Monday.com is an intuitive and customizable CRM system designed for nonprofits for easier donor tracking, fundraising, and volunteer management.

Charitable organizations can plan, monitor, and execute their campaigns with the help of the customized workflows and templates that the platform provides.

With its powerful automation capabilities, the system decreases manual process workload and helps organizations focus on their mission.

Teams can monitor sponsors’ and donors’ active participation by leveraging different viewing options and real-time dashboards for tracking campaign progress.

Furthermore, Monday.com’s integration with other systems enhances collaboration across teams by centralizing operations.

Nonprofits that meet the eligibility criteria were found to have discounted plans available to them, which makes this tool accessible to organizations regardless of size.

Feature	Details
Fundraising Management	Tracks donations, pledges, and recurring gifts efficiently
Donor Engagement	Centralized database for donor profiles, interactions, and giving trends
Automation	Streamlines donor communications, event reminders, and follow-ups
Volunteer Coordination	Organizes volunteer sign-ups, schedules, and engagement tracking
Integration	Connects with payment processors, email marketing tools, and accounting software
Event Management	Supports fundraising event planning, ticketing, and attendee tracking
Reporting & Analytics	Provides insights into donor trends, campaign performance, and financial health
User-Friendly Interface	Drag-and-drop customization with intuitive navigation

6.SugarCRM

SugarCRM is a solution that allows customization to suit the specific needs of its users. This includes aiding non-profit organizations to customize relationships with their donors, help in fundraising, and managing volunteer tasks.

SugarCRM provides flexibility to integrate with various accounting software and payment systems which help streamline finances.

SugarCRM also provides in-depth reporting and analytics that allow non-profit organizations to improve their operational efficiencies and bolster decision-making processes.

Its straightforward navigation paired with its ability to expand makes it appropriate for businesses of all stages, fostering growth while adapting to changing requirements.

CRM Platform	SugarCRM – Best CRM for Charities Empowering Nusaker
Purpose	Supports charities in managing donor relationships and automating workflows
Key Feature	Advanced reporting and AI-driven insights for data-informed decisions
Customization	Highly customizable to fit specific nonprofit needs and processes
Integration	Seamlessly integrates with third-party tools for finance, email, and more
Scalability	Ideal for growing charities; adapts as organizational needs evolve
User Benefit	Empowers teams with a full view of donor activity and engagement

7.Insightly CRM

Insightly CRM is a multi-functional, cloud-based application that caters specifically to the needs of nonprofits with features such as donor management, fundraising, and volunteer tools, helping charities to organize their operations and foster engagement.

Its interface is straightforward, making it easy to use, and allows features to be tailored making it easier for nonprofits to use the system which enhances inter-departmental efficiency and collaboration.

Furthermore, Insightly’s integration with other applications aids in the automated updating of records which gives nonprofits a complete picture of all donor transactions, including their campaigns and performance.

However, despite lacking clear discounts for non-profit organizations, Insight CRM’s low-priced plans are sufficient from small to large organizations.

CRM Platform	Insightly CRM – Best CRM for Charities Empowering Nusaker
Purpose	Manages donor relationships and nonprofit projects in a unified platform
Key Feature	Combines CRM with built-in project and task management
Customization	Flexible workflows tailored to nonprofit processes
Integration	Integrates with tools like Gmail, Outlook, Mailchimp, and accounting platforms
Scalability	Suitable for small to mid-sized charities with growth in mind
User Benefit	Enhances donor engagement through clear communication and tracking

8.c

Neon CRM is a nonprofit donor management, fundraising, and event organization in one solution. Charities are provided with customizable donation pages, donor tracking, and automation to improve operations and relationships with supporters.

Automated workflows and measured donor engagement with segmentation unlock multi-faceted supporter relationship building. Neon CRM supports email campaigns, reporting and target-driven decision making analysis for accounting and marketing.

It is designed to meet the needs of growing and evolving nonprofits of all sizes, simplifying complex operations, scaling, and adapting custom company branding. Furthermore, Neon CRM works with other third-party applications, providing seamless cross-platform operations.

CRM Platform	Neon CRM – Best CRM for Charities Empowering Nusaker
Purpose	Designed specifically for nonprofits to manage donors, events, and fundraising
Key Feature	Built-in fundraising tools, donor tracking, and email marketing
Customization	Offers flexible forms, workflows, and donor segmentation
Integration	Connects with tools like QuickBooks, Mailchimp, and peer-to-peer fundraising
Scalability	Scales with nonprofits of all sizes, from grassroots to enterprise-level
User Benefit	Centralizes operations to boost efficiency and strengthen donor relationships

9.LeadSquared

LeadSquared serves as an effective charity donor management and fundraising platform, serving as a dynamic CRM and marketing automation tool.

Its significant attributes like automated communication tools, customizable workflows, and lead capture enable nonprofits to track and engage their donors seamlessly.

Nonprofits gain insights into campaign performance to make data-driven decisions thanks to the platform’s analytics and reporting capabilities.

In combination with the platform’s adaptability to different business sizes, nonprofits of any size can scale and evolve with the user-friendly interface.

Even though the platform is best known for its features in healthcare and education, its highly customizable building blocks serve a plethora of requirements set forth by charitable organizations.

CRM Platform	LeadSquared – Best CRM for Charities Empowering Nusaker
Purpose	Helps charities automate donor outreach and track engagement efficiently
Key Feature	Powerful lead capture and scoring with marketing automation
Customization	Customizable workflows and forms to match nonprofit needs
Integration	Supports integrations with email, telephony, payment, and event tools
Scalability	Suitable for charities of all sizes, from local initiatives to national campaigns
User Benefit	Improves donor conversion and retention through targeted, automated communication

10.HubSpot CRM

Hubspot CRM is an intuitive software for nonprofits and charities which need to optimize donor management or fundraising activities.

It has diverse functionalities like contact management, marketing automation, and reporting analytics which enable organizations to plan and track communications with clients meaningfully.

Also, HubSpot offers Professional or Enterprise tier products at 40% discount for qualified nonprofit organizations, so they can take advantage of sophisticated tools.

To help achieve strategic operational effectiveness, HubSpot CRM integrates seamlessly with multiple applications which makes it the best suited CRM for nonprofits few wish to maximize their effectiveness.

CRM Platform	HubSpot CRM – Best CRM for Charities Empowering Nusaker
Purpose	Helps charities manage donor relationships and automate communication
Key Feature	Free core CRM with contact management, email tracking, and task automation
Customization	Custom properties, pipelines, and workflows tailored to nonprofit goals
Integration	Integrates with tools like Gmail, Outlook, Mailchimp, Eventbrite, and QuickBooks
Scalability	Grows with your organization, offering advanced features as needed
User Benefit	Simplifies donor engagement, improves visibility, and increases fundraising efficiency

Conclusion

In summary, selecting the Best CRM for Charities Empowering Nusaker helps improve donor relations, impacts charities more effectively, and optimizes operations.

Salesforce, HubSpot, and Neon CRM have their respective tools which aid in supporting the growth of nonprofits.

The appropriate CRM gives charities relief from tasks such as data entry and aids in concentrating on the objectives—enabling impactful and sustainable change.